Last Updated: April 24, 2026
KRIZO aims to provide fair and transparent billing for students and early professionals using our platform.
This policy explains cancellations, refunds, subscriptions, and credit purchases.
If you cancel a KRIZO subscription, cancellation will apply to future billing cycles.
You will continue to have access to paid features until the end of your current active billing period, unless otherwise stated.
After expiry, your account may revert to the Free tier.
KRIZO may offer digital credits, premium tools, reports, or one-time purchases.
Unless required by law:
Unused purchases may be reviewed on a case-by-case basis if requested within a reasonable time after purchase.
Approval depends on usage history, account status, and transaction review.
If a paid KRIZO feature fails due to a verified technical issue (such as payment completed but service not delivered), we may provide:
at our discretion after review.
Refunds may be declined where applicable, including:
Please contact:
Include:
We typically review requests within 5–7 business days.
Approved refunds are generally returned to the original payment source.
Final timelines depend on your bank, card network, UPI provider, Razorpay, or other authorized payment partners.
We may update this Refund Policy from time to time. Updated versions will be posted with a revised date.
For billing support:
KRIZO Support
support@krizo.ai