KRIZO Privacy Policy

1. Information We Collect

We may collect the following categories of information:

A. Account Information

When you register or sign in:

• Name
• Email address
• Login credentials
• Authentication provider details (such as Google login)

B. Profile Information

Information you choose to add to your profile, such as:

• Education details
• Skills
• Experience
• Career interests
• Projects
• Certifications

C. Resume & Document Data

When you upload resumes or documents:

• Resume files
• Parsed text extracted from files
• Career history voluntarily included by you
• Skills, education, and experience data derived from uploads

D. Usage Information

Information about how you use KRIZO, such as:

• Features used
• Job roles searched
• Tool interactions
• Session activity
• Device/browser metadata
• Approximate location based on IP

E. Payment Information

If you purchase plans or credits, payments may be processed by authorized third-party payment partners.

KRIZO does not store your full card, UPI, or banking credentials.

2. How We Use Your Information

We use your information to operate and improve KRIZO, including to:

• Create and manage your account
• Deliver Resume Builder and Job Pack services
• Generate ATS analysis and career recommendations
• Personalize learning and job guidance
• Process purchases and manage subscriptions
• Respond to support requests
• Improve platform reliability and performance
• Detect fraud, abuse, and security threats
• Communicate updates, announcements, and product improvements

3. AI Processing & Recommendations

KRIZO uses automated systems and AI-assisted tools to generate suggestions, scores, reports, and career insights.

This may include processing your:

• Resume content
• Profile data
• Job descriptions submitted by you
• Skills and experience information

These tools are intended to support decision-making, not replace human judgment.

We do not guarantee employment outcomes, interviews, admissions, or hiring success.

4. Marketing Communications

If you choose to receive updates, we may send:

• Product announcements
• Career tips
• Internship/job alerts
• New feature updates
• Promotional offers

You may unsubscribe at any time using the unsubscribe link or by contacting support@krizo.ai.

5. Cookies & Sessions

We may use cookies, sessions, and similar technologies to:

• Keep you signed in
• Maintain security sessions
• Remember preferences
• Improve performance
• Understand product usage trends

You may control cookies through your browser settings, though some features may not function properly.

6. How We Share Information

We do not sell your personal information.

We may share limited data with trusted service providers who help us operate KRIZO, such as:

• Hosting/cloud providers
• Authentication providers
• Email delivery providers
• Payment processors
• Analytics providers
• AI infrastructure partners

These providers may process data only as necessary to deliver services to KRIZO.

We may also disclose information where required by law or to protect rights, users, or platform security.

7. Data Retention

We retain information for as long as needed to:

• Maintain your account
• Provide services you request
• Improve security and fraud prevention
• Meet legal, tax, or regulatory obligations

You may request deletion of your account subject to operational and legal requirements.

8. Security

We use reasonable technical and organizational safeguards to protect your information.

However, no online system can guarantee absolute security. You are also responsible for protecting your account credentials.

9. Your Choices & Rights

Depending on your region and circumstances, you may request to:

• Access your account information
• Correct inaccurate data
• Delete your account or profile data
• Opt out of marketing emails
• Request support regarding your information

To make requests, contact support@krizo.ai

10. Children / Minors

KRIZO is intended primarily for students and early professionals. If you are under the age required to consent in your jurisdiction, please use KRIZO with parent or guardian guidance.

11. Third-Party Links

KRIZO may link to external websites or resources. We are not responsible for the privacy practices of third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on the Platform with a revised “Last Updated” date. Continued use of KRIZO after updates means you accept the revised policy.

13. Contact Us

For privacy-related questions or requests:

KRIZO Support
support@krizo.ai