KRIZO Terms of Service

1. About KRIZO

KRIZO is a career growth platform built for students and early professionals. Our tools may include:

• Resume Builder
• ATS Resume Analysis
• Job Pack Reports
• Job Coach
• Career AI Tools
• Public Profile Portals
• Other educational and career support features

We may update, improve, suspend, or discontinue any feature at any time.

2. Eligibility

You must be 18 years of age or older to create or use a KRIZO account directly. KRIZO is not offered to children, and we do not knowingly allow anyone under 18 to register on their own.

Students enrolled through a partner university or institution are an exception. If your university or institution has a partnership agreement with KRIZO and has enrolled you as a student under that agreement, you may create or use a KRIZO account from the age of 16. Your institution is responsible for any parental or guardian consent required for a student under 18 enrolled this way.

We ask for your date of birth when you sign up, or the first time you sign in if it was not collected at sign-up, and we may ask you to confirm it before you continue using the Platform. If we determine that an account holder does not meet the age requirement that applies to their account, we will deactivate the account.

You must also be legally permitted to use online services under applicable law.

3. Accounts & Security

You are responsible for:

• Maintaining the confidentiality of your account
• Securing your password or login credentials
• All activity that occurs under your account
• Providing accurate and current information

You must notify us promptly of unauthorized access or suspected misuse.

4. Important Career Disclaimer

KRIZO provides educational tools, AI assistance, and career-support guidance only.

All recommendations, reports, and AI outputs should be reviewed by you and used at your own discretion.

5. Acceptable Use

You agree not to misuse the Platform. This includes, without limitation:

• Using KRIZO for unlawful purposes
• Uploading harmful, fraudulent, or infringing content
• Attempting to copy, scrape, reverse engineer, or exploit the Platform
• Interfering with system security or operations
• Sharing paid access improperly
• Using bots or automated abuse systems

6. User Content

You retain ownership of the content you upload, including resumes, profile information, and documents.

By using KRIZO, you grant us a limited license to store, process, analyze, and display your content as necessary to provide the Platform and improve your user experience, subject to our Privacy Policy.

You are responsible for ensuring you have rights to upload any content you submit.

7. Payments, Plans & Credits

Certain KRIZO features may require payment, subscription plans, or credits.

Where applicable:

• Prices may change with notice
• Digital credits may be non-transferable and non-refundable once used
• Some credits or benefits may expire if clearly disclosed
• Failed or reversed payments may suspend access
• Taxes may apply where required

Separate refund terms may apply under our Refund Policy.

8. Refunds & Cancellations

Refunds are governed by our Refund & Cancellation Policy available on the Platform.

In general:

• Used digital services or consumed credits are typically non-refundable
• Unused purchases may be reviewed case-by-case
• Verified technical failures may be eligible for review

9. Public Profiles & Shared Pages

If KRIZO allows you to publish public profile pages, portfolios, or shareable links:

• You remain responsible for the content displayed
• We may remove content that violates these Terms
• We do not guarantee public visibility, traffic, or recruiter engagement

10. Suspension or Termination

We may suspend, restrict, or terminate accounts at our discretion if we reasonably believe:

• These Terms were violated
• Fraud or abuse occurred
• Security risks exist
• Required payments were not completed
• Continued access may harm KRIZO or other users

11. Intellectual Property

The KRIZO brand, platform design, software, text, graphics, workflows, and original materials are owned by KRIZO or its licensors and protected by applicable law.

You may not copy, reproduce, or commercially exploit KRIZO materials without permission.

12. Disclaimer of Warranties

KRIZO is provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted service, error-free operation, or perfect accuracy of AI-generated outputs.

13. Limitation of Liability

To the maximum extent permitted by law, KRIZO shall not be liable for any indirect, incidental, special, consequential, or loss-of-opportunity damages arising from your use of the Platform.

Our total liability for any claim relating to paid services shall not exceed the amount you paid KRIZO in the preceding three months for the relevant service.

14. Privacy

Your use of KRIZO is also governed by our Privacy Policy.

Please review how we collect, use, and protect your information.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on the Platform with a revised "Last Updated" date. Continued use of KRIZO after updates means you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

For questions regarding these Terms, please contact:

KRIZO Support
support@krizo.ai